Contact Us
Come by the yard — or just send the form.
We're an email-first shop. No phone tag, no hold music. Reach us the way that suits you and we'll get back within one business day.
Cincinnati Pallet is located at 5748 Este Ave, Cincinnati, OH 45232. Email us at info@cincinnatipallet.com. Yard hours are Monday–Friday 7:00 AM–4:30 PM and Saturday 8:00 AM–12:00 PM.
Request a quote
Every field routes straight to our yard team. Tell us the product, the volume, and where you are — we reply by email within one business day.
Yard & Office
5748 Este AveCincinnati, OH 45232
In the Mill Creek Valley industrial corridor, minutes off I-75.
Get directions ↗The fastest way to reach a real person. We don't list a phone number — email keeps your request documented and gets a faster, more accurate answer.
Yard Hours
- Monday7:00 AM – 4:30 PM
- Tuesday7:00 AM – 4:30 PM
- Wednesday7:00 AM – 4:30 PM
- Thursday7:00 AM – 4:30 PM
- Friday7:00 AM – 4:30 PM
- Saturday8:00 AM – 12:00 PM
- SundayClosed
What to expect
Send it once. Hear back like clockwork.
No auto-responders that go nowhere, no queue of hold music.
Every form and email routes to a real person at the yard. We read your request, check inventory or the delivery route, and reply by email — usually within one business day, and often the same day if you write during yard hours. If your note needs a price, we'll include one; if it needs a schedule, we'll propose a window. You'll never have to chase us for an answer.
You send the details
Product, quantity, location, and any photos — the more you include, the tighter the answer.
We check and price
We confirm inventory, grade, and route, then put a real number or schedule together.
You get a written reply
A clear email with pricing, availability, and next steps — no phone tag required.
Not sure who to write?
Pick the request that matches your job.
One inbox handles everything, but a little context up front speeds things along. Here's what to mention depending on why you're reaching out.
Buying pallets
You need recycled, new, or custom pallets delivered or picked up.
Start with the quote form and note size, grade, quantity, and delivery ZIP.
Selling pallets
You have surplus pallets or cores taking up dock space.
Email photos and a rough count — we'll quote a per-pallet buy price.
Recycling & removal
You want mixed, broken, or one-off pallets hauled and diverted from landfill.
Tell us the location, access, and rough volume so we can schedule a route.
Logistics & custom builds
You need recurring freight, odd sizes, skids, or export-ready crates.
Describe the load, destination, and cadence and we'll spec it.
Getting here
Directions & parking at the yard.
The yard sits at 5748 Este Ave, Cincinnati, OH 45232, in the Mill Creek Valley industrial corridor just minutes off I-75. Coming from downtown or the northern suburbs, exit toward Este Ave and follow the signage to our gate. Truck traffic uses the main drive; cars and pickups can pull in and park near the office without blocking the loading lanes.
If you're driving a box truck or trailer, email ahead and we'll tell you which entrance and staging lane to use so you're not maneuvering blind. There's room to turn around on site — no need to back down the street.
Get turn-by-turn directions ↗Drop-off vs. pickup — which is which?
- Drop-off: you bring pallets to us during yard hours. Best for small-to-medium counts. Email a photo and rough count first so we have a price and a spot ready.
- Pickup:we come to you. Best for bulk cores, recurring loads, or anything you can't haul. Scheduled through our logistics team once we confirm location, access, and volume.
Not sure which fits? Send the count and your ZIP and we'll recommend the cheaper, faster option.
Contact FAQ
Before you write, a few quick answers.
What happens after I submit the form?
Your message lands with the Este Ave yard team. We read every one, prep a price or an answer, and reply by email — normally within one business day, often the same day.
Do I need an appointment to visit the yard?
For a quick purchase during yard hours, no. For selling pallets or a bulk drop-off, email a photo and rough count first so we have a spot and a price ready when you arrive.
Why is there no phone number?
We're email-first on purpose. A written request keeps sizes, counts, and addresses documented, so the answer you get back is faster and more accurate than a game of phone tag.
How do I get to the yard?
We're at 5748 Este Ave in the Mill Creek Valley industrial corridor, minutes off I-75. Use the directions button above for turn-by-turn routing to the gate.
Ready to get moving?